Required Skills: · Need strong experience on ServiceNow · Meet the Stakeholders and gather the requirements · Document user stories and acceptance criteria · Handover Business requirements to Development and QA team and provide clarification as needed. · Perform defect analysis during QA and UAT phase · Co-ordinate with Stakeholders during UAT Phase
Experience:• Well versed with STLC and SDLC • Lead workshops and/or meetings to elicit project requirements (e.g. run requirement gathering sessions; Day in The Life (early informal testing), UAT scenario gathering sessions, etc.)• Author, review and contribute content for SDLC and RAPIDON deliverables required by the project (note RAPIDON is a Pfizer activity – but centers around SDLC principals)• Interface with Business Owners/Users(at multiple levels managers –> seni
Role: Business AnalystJob Description:BA Responsibilities include but are not limited to the following:Project/Program Deliveryo Lead/facilitate requirements workshops (JAD, CRP sessions, Interviews) with key business and IT stakeholderso Resolve conflicts and ensure alignment among stakeholderso Generate high quality BA deliverables in a timely manner across the project life cycle. Deliverables include BRD, FRD, User Stories, Test Scenarios, etc.o Work closely with t
• Create and design specifications as requested by sales and account management unit.• Ensure that various appropriate infrastructure elements, including documents, periodicals, manuals, policy documents, etc are kept up to date and are available.• Create and develop functional requirements of systems to improve quality, performances, external interfaces, and constraints.• Outline requirement specifications with the use of standard templates for both used cases and detailed software.