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  • business analyst Jobs, illinois @ Benchfolks

    Position: Call flow Business AnalystLocation: Bloomington, ILDuration: 18 months MUST have experience as a contact center business analystMust have experience working with o call flows,IVR applications (from a business process perspective),customer experience Prefer experience working with Cisco UCM, Cisco CVP and/or Cis

    Role: Peoplesoft Business AnalystLocation: Chicago, ILDuration: 6+ months The candidate is required to have some history of technical experience to best translate LOB requirements to technical documents and most effectively communicate with technical staff.Background in US Banking is highly preferred.<br

    Position: Call flow Business AnalystLocation: Bloomington, ILDuration: 18 months MUST have experience as a contact center business analystMust have experience working with o call flows,o IVR applications (from a business process perspective),o customer experience Prefer experience working with

    Description:• Demonstrates project coordination skills and ability to prioritize and handle multiple work assignments with minimal supervision• Assists with developing communications and their execution concerning development center related topics• Strong working knowledge of fundamental concepts of technology and communicat

    Title: Business AnalystLocation: Chicago, ILDuration: 7 Months +Rate: Competitive Must have Health care payer experience Job Description:*Provides leadership in the facilitating and gathering business requirements support National Account Business.*Developing or identifying the

    Position: Insurance Business Analyst with ETL technologiesLocation: Bloomington, ILDuration: 6+ months$45/hr C2C Understands Insurance practices-Experienced in project work-Prior experience with data (data assessment, data storage, ETL technologies etc)-Experience working with requirem

    Job Description:*Provides leadership in the facilitating and gathering business requirements support National Account Business.*Developing or identifying the impact to the various business models.*Requirements / Use Case delivery will be required to enable the Technical Team to deliver the appropriate solution to business ne

    Will develop, coordinate, edit, and publish written communications and SharePoint sites for Phase DeliveryAdvanced SharePoint experience is required.Experience with MS Outlook, MS Word, MS Excel, Visio, and Lotus Notes would be beneficial as well.

    Position: Lead Business Analyst with strong Testing experienceLocation: Bloomington, ILDuration: 30 months Looking for a lead execution BA.Resource needs to have testing experience, requirements definition and tracking.Contact center experience strongly preferred.Need someone who has an unders

    Position: Callflow Business Analyst Location: Bloomington, IL Duration: 6+ months MUST have experience as a contact center business analyst Must have experience working with o call flows, o IVR applications (from a business process perspective), o customer experience Prefer experience working with Cisco UCM, Cisc

    Position: Callflow Business Analyst Location: Bloomington, IL Duration: 6+ months Rate: Open MUST have experience as a contact center business analyst Must have experience working with o call flows, o IVR applications (from a business process perspective), o customer experience Prefer experience working with Cisco UC

    Position: Business Analyst (Insurance Claims) Location: Bloomington, IL Duration: 6+ months Rate: $40-45/hr C2C Provide critical business intelligence to ensure the reports meet the business needs. Must be able to understand business needs of Claims Automation and Procedures customers and translating those needs to formal re

    Project is focused on delivering and enhancing IVR, NLP and other telephony systems to customers, agents and contact centers.Need experience in build and implementation of telephony routing/inbound/outbound processes, and in building relationships directly with a business product area in their needs for the call systems with the focus of kn

    Position: Call Flow Business AnalystLocation: Bloomington, ILDuration: 19+ months Project is focused on delivering and enhancing IVR, NLP and other telephony systems to customers, agents and contact centers.Need experience in build and implementation of telephony routing/inbound/outbound processes, and in bui

    Required Skills/# of Years: 5+ years in the following: Working with Business Partners to understand their requirements Requirement Gathering Write Business Requirement Documentation (BRD) Write the Technical Design Performing Manual Testing and write testing strategies. Provide Training to the B

    Job Description: · Bachelor’s degree in an analytical field such as Accounting, Finance, Management Information Systems, or a technology related discipline.· 3+ years experience with the System Development Lifecycle in a business analyst role.· Experience working in a customer-facing role with

    Position: Business Analyst Location: Bloomington, IL Duration: 6+ months $45/hr C2C Require ITIL Lifecycle knowledge and applicable experience. Ability to set business process direction and technology direction relative to Service Management. Need specific experience in: - Service Strategy an

    Responsibilities · Coordinate the Execution for the Release Process rollout across the Enterprise· Conduct interviews, working sessions, and meetings with Release Execution teams to drive out overall process strategy and approach· Assist in communication, documentation, training on use of Rele

    Require ITIL Lifecycle knowledge and applicable experience.Ability to set business process direction and technology direction relative to Service Management. Need specific experience in: - Service Strategy and Service Design strategic direction setting and approaches for maturing those specific phases of the lifecycle.<b

    Location: Chicago, ILDuration: 18 MonthsThe ideal candidate will have several years of experience operating or running the ITIL Change Management process in a high-volume, fast-paced environment. Process design and implementation experience is a plus but not a requirement; the focus of this position is operational. Experience integr

    Job Description: Bachelor’s degree in an analytical field such as Accounting, Finance, Management Information Systems, or a technology related discipline. • 3+ years experience with the System Development Life cycle in a business analyst role.• Experience working in a customer-facing role with the ab

    Technical/Functional Skills : Experience with functional analysis and creation of deliverables like customer requirement document, development requirement document, use case development and configuration and customization skills, etc.Experience Required : 5+ yearsRoles & Responsibilities

    Skills: Must have Sharepoint 2010a. Need to gather requirements from Businessb. Perform gap analysis on the existing requirement gathered by another vendorc. Create BRD’s, FRD’s (if needed) and Crosswalksd. Must assist Onshore/Offshore Developers, Testers during the Project Coursee. Perform UAT

    BA Skills with specific emphasis on cards domain TS/2 Skillsa. Low level understanding of TS/2 Consumer and preferably Commercial Platformb. Deep Understanding of TS/2 Options Managementc. Familiarity with TSYS Implementation / Development Methodology

    1. Ability to document business requirement2. Good writing/communicational skill3. Experience working on moderately complex project4. Retail experience is a plus, including experience in forecasting receiving item mentainence.

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