Job Details: Curam Triage Lead


Job Title : Curam Triage Lead
Job Ref No : 24481-1094
Job Posted Date : 4/16/2017
Job State : District of Columbia
Job City : Washington
Who Can Apply : US Citizens, Any Work Visa
No of Openings : 1
Skills Required : ,

Job Description :


Job Title: Curam Triage Lead (494486)
Location: Washington, DC
VISA: W-2 or 1099 candidates only. No third parties.
Years of experience: 8+ years experience.
Duration: 9/30/17 + possible extensions.
Number of positions: 1
Interviews: In-person


Job Description:
Experienced Cram developer / business analyst with proven professional experience in triaging and resolving complex Cram application issues / defects. Experienced individual with thorough understanding of Cram software.

This position is housed under the Office of the Chief Technology Officer in direct support of the DC Access System (DCAS).
The Office of the Chief Technology Officer is looking for an experienced Cram developer / business analyst who will be responsible for triaging and resolving complex Cram application defects and issues. The individual will collaborate with the team to diagnose, resolve, delegate and assign issues to the appropriate work stream within the Cram application (application intake, rules, batch processes, etc.). This individual will also be responsible for addressing production issues / defects and designing, developing, and implementing a solution.
The individual will become an integral part of the DCAS Team, making every problem associated with the application a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.

The Core duties associated with the role are as follows:
Triage logged issues / defects to determine the appropriate path for resolution.
Design and develop solutions to defects / issues.
Review trends to determine root causes of issues.
Support review and testing of proposed solutions to identified issues.
Work with the team to remediate defects / issues in a timely manner.
Other related duties as assigned.

This individual will be working closely with OCTO and its partner agencies to ensure the agencies priorities are met. This is a position in the DC Access System (DCAS) project.
Behavior Characteristics
Adaptable
Thorough
Analytical
Goal-Orientated/Driven/Self-Starter
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CONTRACT JOB DESCRIPTION

Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, coordinates, and monitors project activities.
3. Develops technical applications to support users.
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life-cycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:
Bachelors degree in Information Technology or related field or equivalent experience

Questions:

Question: Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question: Please list candidates email address that will be used when submitting E-RTR.

Question: There are no reimbursable expenses. Do you accept this requirement?

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