Job Details: Helpdesk / Technical support

Job Title : Helpdesk / Technical support
Job Ref No : 25972-0002
Job Posted Date : 7/26/2018
Job State : Texas
Job City : Dallas
Who Can Apply : US Citizens & GC
Skills Required : Other Skills,

Job Description :

Title : Helpdesk support (Tech.Support) Location : Plano , TX Duration : one year plus long term contract ere is the Help Desk position. This position is a Technical Support Rep that will be working in the Retail industry. They should have the following experience, supporting retail is preferred: Troubleshooting-Windows 7-10 (most of the company is on 10 at this point), Active Directory, Exchange, POS Systems, Outlook, VPN (preferably Cisco, but thats not mandatory), Mac, and iPhones (Limited number of people in the company on Macs so not mandatory) Must have excellent documentation experience. Must be willing to work on-call every 3rd weekend Must be able to multitask and prioritize tickets accordingly Will mostly be supporting via phone. Customers will be calling in from the stores with various issues to troubleshoot. Must be respectful at all times and be dependable. Must be a team player Send resumes to

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