Job Details: Legacy SME


Job Title : Legacy SME
Job Ref No : 24481-1486
Job Posted Date : 5/24/2018
Job State : Pennsylvania
Job City : Harrisburg
Who Can Apply : US Citizens, GC, EAD, TN, H1B
No of Openings : 1
Skills Required : ,

Job Description :


JOB ID: Legacy SME1 (529744).
Number of positions: 1
Interview: This requisition requires onsite in-person first round interviews only.
Note: Local candidates or candidates in the Harrisburg, PA region strongly preferred.
Location: Harrisburg, PA
Duration: 9/30/18 + extensions.
Years of relevant experience: 5 plus years.


Job Description:

The Change Manager will play a key role in ensuring IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

NOTE: This is a new req. Please do not resubmit candidates from previously released req # 520489.

Main roles and responsibilities of this position will be to:
Develop change management strategies as required, incorporating change management approach, stakeholder management, communication, training and readiness assessments
Manage daily change activities and provide guidance on the change management process.
Facilitate Change Advisory Board Meetings.
Responsibilities include:
o Planning, scheduling, managing and chairing CAB meetings. Includes creation of agendas and meeting minutes.
o Deciding appropriate stakeholders for the CAB meetings.
o Selecting specific changes for review at CAB meetings, based on the change policy.
o Circulating change details in advance of CAB meetings to allow prior consideration.
o Conducting PIRs (Post Implementation Review) for all failed and emergency changes at the CAB meetings.
Manages and coordinates all activities necessary to control, track and audit Changes in the environment for compliance with the ISTOs Change Management.
Coordinating interfaces between change management and other processes especially service asset & configuration management (SACM) and release & deployment management.
Conduct impact analyses, assess change readiness and identify key stakeholders.
Apply a structured methodology and lead change management activities.
Develop and improve Key Performance Indicators and improve the metrics program by interpreting the data and recommending process improvements driving the appropriate organizational behaviors.
Collate change records from multiple vendors and review for conflicts and collisions.
Create and implement training strategies.
Play a vital role in helping the organization to identify gaps and develop remediation plans and documented procedures to elevate PennDOT s change management maturity.
Ensures change status, progress and issues are communicated to the appropriate groups.
Audits and manages the process lifecycle and reports to upper management.
Attend third party CAB meetings and enter their changes on the remedy change calendar.
Perform administrative duties as needed.

Work Experience/Skills
Must have a solid grasp of IT technology to be able to identify changes and detect collisions and scheduling issues.
A solid understanding of how people go through a change and the change process.
Experience and knowledge of change management principles, methodologies and tools
Exceptional communication skills, both written and verbal.
Excellent active listening skills.
Ability to clearly articulate messages to a variety of audiences.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Forward looking with a holistic approach.
Organized with a natural inclination for planning strategy and tactics.
Problem solving and root cause identification skills.
Able to work effectively at all levels in an organization.
Must be a team player and able to work collaboratively with and through others.
Acute business acumen and understanding of organizational issues and challenges.
Experience with large-scale organizational change efforts.

Questions:

Question: First round, in-person interviews are required for this position. Do you accept these conditions?

Question: Manager prefers candidates local to the Harrisburg, PA Area. Do you understand?

Question: Resume wise, please do not include filler material (i.e. describing a companys core capabilities/description). Please only include relevant info (i.e. what was done at the job/project). Is this reflected in the resume?

Question: Please provide your candidates e-mail address and phone number under Summary of Qualifications (see in the Details tab). Did you do that?

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