Job Details: SAP CRM FUNCTIONAL CONSULTANT


Job Title : SAP CRM FUNCTIONAL CONSULTANT
Job Ref No : 25688-0001
Job Posted Date : 11/13/2017
Job State : New Jersey
Job City : piscataway
Who Can Apply : US Citizens, GC, EAD, TN, H1B
Skills Required : SAP,

Job Description :


CRM Functional consultant Start Date: Nov 20th 2018 Location: Piscataway, NJ (Onsite) Length: 3 to 6 months. IT professional with at least ten years of experience Deep understanding of account and contact management and interaction records within a call center environment. Understanding of call center processes for customer service. At least 7 years of hands on experience in SAP CRM (7.0 EHP4 and 5.0) with at least five years on CRM Interaction Center. 3 - 5 Full Life Cycle SAP CRM Implementation experience and 2 CRM upgrade experience preferably from CRM 5.0 to 7.0, which includes CRM Interaction center. Ability to completely configure UI framework and Interaction center web client. Some key examples include Agent Inbox, email integration using ERMS (Email Response Management System), Inbound Email processing, Business Roles, Custom Screens (AET Tool), Navigation Bar Profile, Technical Profile, Role Config key, Work Centers, Transaction Launchers etc. Transaction launcher is being used for ECC order management, quotation management and dispute case management, and MDM account request. Ability to configure and perform all CTI integration and configuration (preferably with Genesys) work. Ability to configure elaborate Categorization schema (IMG and UI) Basic configuration skills of org structure, transaction type, Partner determination, text determination, action profile, date management etc. Basic Knowledge of CRM middleware Creating and writing detailed functional specifications for CRM 7.0 from older versions of functional specifications of CRM 5.0 this will be a core requirement Ability to work closely with developers (nice to have web client UI debugging skills in BSP) Knowledge of System tools JIRA, HPQC, Solution manager - Charm

Are you Looking for a IT Training or IT Job?

Quick Apply this Job!

(doc, docx, rtf, pdf, txt were Acceptible)

quick Apply this job - It takes < 1 min to Apply!

Related Jobs

SAP QA Lead with SAP MM Background, ..

SAP QA Lead with SAP MM Background, Master DataLocation:Seattle, WashingtonDuration:3-6 MonthsRa..

SAP MM Consultant with HP ALM Experi..

SAP MM Consultant with HP ALM Experience, Master DataLocation:Seattle, WashingtonDuration: 3-6 Months<br..

SAP ARIBA CONSULTANT

• Minimum 10 years Ariba upstream module experience. • Minimum 2 Ariba Strategic Sourcing Suite(Strategic Sourcing, S..

SAP HANA CONSULTANT

THE CONSULTANT MUST SPEAK SPANISH FLUENTLY • Strong knowledge of SAP HANA SA 12 including good hands on working..

SAP ABAP

Title: SAP ABAPLocation: Fort Worth, TXDuration: 6+ Months Please find below th..

SAP BW HANA

BW on HANA, native HANA BO ABAP HANA SQL design Detailed Job Description Design and Deploy robust reporting solution in ..

SAP FICO CONSULTANT

Role: SAP FICO CONSULTANT ONLY US CITIZENS OR GC HOLDERS Work location Cranberry Township, PA $53/hr on W2 all in..

SAP Basis Administrator

Rates as follows: 70hr/AIl Role Senior Applications Consultant - SAP Basis Work location Mountain View, CA (Local On..

Applications Consultant

**URGENT NEED Applications Consultant 2 - SAP LE (Logistics) Consultant ** Role: Applications Consultant 2 - SAP LE ..

SAP SUCCESS Factor

12 years plus IT experience4- 6 years Success Factors experienceCertified Success Factors Implementation Con..