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| Job Title: | Service Delivery Manager | |||
| Job Ref No: | 14743-0101 |
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| Job State: | Ohio | |||
| City: | Cincinnati | |||
| Job Posted Date: | 2/29/2012 | |||
| Job Description: | Service Delivery Manager LOCATION: Cincinnati, OH DURATION: 6 months + JOB DESCRIPTION: · Good understanding of Website Development process and B2C Website details – ideally Consumer Product web solutions · Understanding of roles of Interactive Agency and use of Websites in Digital Marketing. Experience in working with creative agencies. · Consultative background and front end presentation skills · Project Management – experience managing project tasks of globally dispersed teams · Program Management – experience managing milestones of multiple projects to achieve the program objective · Demonstrate strong leadership and influencing skills with multi-disciplined brand teams. · Must demonstrate strong presence to establish confidence and trust –a quality of self-assurance and effectiveness that permits a person to achieve a rapport with the others. · Strong collaboration and networked organization management skills. This role requires work across globally based brands, functions, external agencies, and technology partners on a regular basis. · Excellent communication skills, both verbal and written with understanding of audience and how to effectively manage messages appropriately. · Solid project management skills and understanding of Software Development Life Cycle (SDLC) · Self motivated to fully and completely own the scope of work assigned with excellence and little day to day direction needed for prioritization of tasks. Knows what/how to do and does it. · Mange the demand chain processes of analysis and communication required to assemble web site requirements and design between brands, creative agencies, IT Governance and technical agencies. · Coordinate the approval/acceptance processes across demand chain processes · Manage the overall supply chain delivery and approval processes. Responsible for meeting the service delivery specific metrics, goals and SLAs. · Manage relationship with all actors in the digital marketing eco-system. Responsible for client satisfaction. Consultant Details: Name : Contact # : Email Id : Availability : Visa Status : Rate : Current Location : Relocation : SSN last 4 digits : Skype Id : Reference 1 Name : Company : Designation : Official Email id : Phone : Reference 2 Name : Company : Designation : Official Email id : Phone : Employer Details Employer Name : Email Id : Contact No : Company Name : Venkat Ram - Technical Recruiter MSRCOSMOS |
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