Job Details: ServiceNow Administrator


Job Title : ServiceNow Administrator
Job Ref No : 26173-0002
Job Posted Date : 3/14/2019
Job State : New York
Job City : New York City
Who Can Apply : US Citizens, GC, EAD, TN, H1B
Skills Required : Admin,

Job Description :



Role: ServiceNow Administrator
Location: New York City, NY, United States
Duration: 6 months + Extension
Mode of Interview: Initial interview will be conducted via phone or Skype

Process of implementing new IT Service Management and IT Business Management systems. The systems will provide improved management and transparency, and help increase the efficiency and productivity of Client IT. The consultant will:
Assist with gathering and documenting user and process requirements
Provide leadership with the development of policies and procedures for consistent ServiceNow product delivery in enterprise environment
Hands on experience with CMDB and implementing APIs for CI feeds into the DB, load of data into and between ServiceNow & other systems
Experience with working or developing in any of the following (JavaScript, PHP, C, Java, Perl, HTML or HTML 5)
Create and configure business rules, UI pages & policies, UI actions, scripting and ACLs including advanced scripting of each in ServiceNow
Develop workflows and process automation within ServiceNow
Create ServiceNow reports, dashboards and templates
Work on build out of Service Catalog items in ServiceNow
Provide support to integrate ServiceNow to other applications
Provide general support, administration and maintenance of ServiceNow platforms and associated applications after deployment

Skills Desired:
8+ years of experience with information technology projects.
4+ years ServiceNow administration experience
ServiceNow System Administrator Certification
Ability to gather end user requirements and work with stakeholders to meet business objectives
ITIL V3 Foundation Certification preferred
Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features
Familiarity with LDAP, MS Active Directory, ADFS
Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
Strong organizational and communication skills.
Ability to work well with team members, customers, and contractors

Daily Duties:
Implementation of ServiceNow ITSM & ITBM
Participate in internal and vendor meetings
Facilitate and support enhancements or new versions
Monitor and Administer ServiceNow


Deepal Nagar
Cogent Infotech
1035 Boyce Road, Suite 108, Pittsburgh PA 15241
Tel: 412-212-0165
E-Mail: deepal.nagar@cogentinfo.com

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