Job Details: Sr. Voice Engineer Level 6

Job Title : Sr. Voice Engineer Level 6
Job Ref No : 24481-1302
Job Posted Date : 2/11/2018
Job State : District of Columbia
Job City : Washington
Who Can Apply : US Citizens, GC, EAD, TN, H1B
No of Openings : 1
Skills Required : ,

Job Description :

Job ID: Sr. Voice Engineer Level 6 (527870).
Rate may vary depending on candidate preference for either w-2 (benefits or no benefits) or must have a LLC limited liability corporation.
Location: Washington, DC
Years of experience: 16+ years experience.
Duration: 9/30/18 +
Number of positions: 1
Interviews: In-person only.

Job Description:
Developing cisco unified communication architectural enhancements, troubleshoot unified communication issues, create functional and technical design documentation and establish standards to correspond to engineering specifications and industry best practices.

As part of the Unified Communications and Collaboration team, this positions responsibilities are to perform requirement gathering, analysis, planning, design, implementation, documentation, assessment, and management of the cisco unified communication infrastructure that are aligned with Districts overall mission, goals, standards, and IT strategy.

Design and implement Cisco unified communication solutions to meet the business requirements supporting Districts next generation unified communication infrastructure.

Troubleshoots problems with complex unified communications architectures in multi-vendor, multi-platform converged network; administers overall cisco unified communications and video collaboration environments. Has extensive troubleshooting (tier 3+) skills supporting end-users and high profile clients. Evaluates vendor proposals, write technical documentation and provide and perform end-user training when needed.

Develop Cisco Unified Communication architectural strategy, including technology standardization and modernization for all Districts unified communication enterprise and hosted unified communications initiatives:
Participate in the technical and business domain discussions relative to future Unified Communicaton and Video Cobllabriation architecture direction.
Perform gap analysis and suggest solutions.
Develop reference architecture and strategic roadmaps.
Gather and analyze data and develop requirements at project level.
Provide Tier3 support to the Operations and Engineering teams for all DC-Net Unified Communication and Video Collaboration products and platforms.
iii. Detailed Responsibilities Include:
Administer, maintain, and support OCTOs existing and new products and services related to voice and video that include hardware appliances, software, and cloud based systems.
Provide architectural support to the existing Cisco Unified Communications infrastructure.
Provide senior level support to the existing UC Operations and Engineering team as acting as a final escalation point for issues.
Participate in customer meetings and provide timely feedback and updates to customer and project managers.
Adhere to policies and procedures (i.e. Change Control) and ensure the products are services delivered are in line with current standards.
Assess and recommend technical solutions based on industry best practices to ensure integrity of Districts UC&C infrastructure and security posture are maintained.
Maintain flexibility and adjust to shifting priorities of Governement organizations requests.
Document and train individuals in support of Districts voice and video infrastcuture.

IV. Behavior Characteristics:

Excellent interpersonal and customer service skills; strong communicator; manages multiple customer priorities at given time; prioritizes and works with designated groups as needed; works
independently with limited supervision; is highly motivated.

1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, coordinates, and monitors project activities.
3. Develops technical applications to support users.
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life-cycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:
Bachelors degree in Information Technology or related field or equivalent experience.

Question: Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question: Please list candidates email address that will be used when submitting E-RTR.
Question: There are no reimbursable expenses. Do you accept this requirement?

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